Privacy Policy

At On D Go Mobile Mechanic Corp, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our mobile mechanic services in Highlands County.

1. Information Collection

When you contact us or request service, we may collect your name, phone number, email address, service location, vehicle information, and details about the issue you are experiencing. We may also keep records of appointments, estimates, repairs, payments, and communications. Our website may collect basic technical information, such as browser information and website activity, through cookies or similar tools.

2. How We Use Your Data

We use this information to respond to inquiries, schedule appointments, provide estimates, diagnose and repair vehicles, process payments, communicate about service, maintain business records, and improve our website and services.

3.Calls and Text Messages

If you give us your phone number, we may call or text you about your inquiry, appointment, estimate, repair, or follow-up service. If you opt in to promotional text messages, you may opt out by replying STOP. We do not share mobile numbers or text-message opt-in information with third parties for their own marketing purposes.

4. Sharing Information

We do not sell personal information. We may share information with service providers when needed to operate our business, such as website, scheduling, or payment providers. We may also disclose information when required by law.

5. Payments

ayments may be processed through a third-party payment provider. That provider handles payment information according to its own privacy and security practices.

6. Cookies and Website Tools

Our website may use cookies or similar tools to help the site function and understand how visitors use it. Visitors can manage cookies through their browser settings.

7. Security

We take reasonable steps to protect the personal information we handle. However, no website or electronic communication method can be guaranteed completely secure.

8. How Long We Keep Information

We keep information for as long as reasonably needed to provide services, maintain business records, resolve disputes, and meet legal obligations.

9. Your Requests

You may contact us to ask about the personal information we hold about you, request a correction, or request deletion. We will review requests subject to any records we must keep for legal or legitimate business reasons.

10. Third-Party Links

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

For questions about this Privacy Policy or your information, contact:

On D Go Mobile Mechanic Corp
Sebring, Florida — serving Highlands County
Phone: 786-481-9028
Email: Mobilemechanicondgo@gmail.com